Tech4tourers offers a manufacturer warranty on products store wide. In most circumstances we will not require the product to be shipped back but instead will need sufficient evidence by way of photos and videos.
Headlight Warranty:
Projector headlights purchased on or after 21 September 2026 are covered by a 2-year warranty from the date of purchase.
Projector headlights purchased between 22 August 2023 and 20 September 2026 are covered by an 18-month warranty from the date of purchase.
Projector headlights purchased before 22 August 2023 are covered by the warranty terms advertised at the time of purchase.
The applicable warranty period is determined by your order date, not the date of any later change to this policy.
Tail Light Warranty:
As of 24 March 2025, LED tail lights as advertised are covered by a 5-year replacement warranty.
During this period if any issues occur simply send an email to info@tech4tourers.com.au and we will work to resolve the issue for you. Please understand we are a small Australian-owned and operated business who cares and truly values our customers so we will never fail to assist should it be required.
If the warranty claim requires the product to be returned via shipping then the customer is responsible for covering the associated shipping costs until the claim has been finalised. At this point we will determine if the warranty is covered and in doing so determine if you will be reimbursed for the shipping fees.
What is covered by your warranty
As stated above Tech4tourers offers a limited manufacturer warranty on products storewide. Below is a list of examples which will not be covered:
- Damage caused by negligence during installation or use
- Wear and tear beyond the scope of normal amounts
How to lodge a warranty claim:
If you'd like to claim a warranty on a purchased product search Warranty ticket.
Note: All warranty claims must be submitted through this link to be processed by our team. All claims made via social media, email or other portals will be disregarded.
What happens if your claim gets denied
If the warranty claim requires said product to be returned via shipping and is denied then it is the customer's responsibility to cover all shipping costs including returning the product after the claim has been made.
In line with our Terms and Conditions Tech4tourers will not warrant any products that have been perceived to be faulty upon arrival (unless damaged during shipping). By purchasing and agreeing to the Ts&Cs you've acknowledged that all products are tested prior to being fulfilled and shipped, therefore if products have failed within installation it is due to your own negligence.